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Delivery & Returns

Delivery and Returns

Orkney Television Enterprise deliver to selected UK locations within a 25 mile radius of KW15 1DH, Kirkwall. Where a customer resides outside of this postcode radius we recommend contacting the store on 01856 888888 or to discuss the delivery options. Prices for all goods do not include delivery unless otherwise stated. All prices quoted include UK VAT at 20% where applicable. We reserve the right to refuse orders. Any return carriage charges will be at the customers cost in the first instance. On inspection, should a product be found to be faulty, then the return carriage costs will be reimbursed. We will gladly exchange products for "non-fault" reasons, but you will be liable for all subsequent carriage charges. All payments must be in UK Sterling.

Delivery Timescales

Orkney Television Enterprise will deliver all purchased goods within a window of 14 days. Orkney Television Enterprise will contact all customers immediately after a sale has been made to confirm the delivery details.